1.1 Subject of the contract These general terms and conditions regulate the legal relationship between you as the client and Hotel Täscherhof AG. The terminology hotel always includes Hotel Täscherhof AG with its three hotels Modern Rooms by Täscherhof, Typically Swiss Hotel Täscherhof and Alpine Budget Rooms by Täscherhof. The basis is the reservation or order confirmation, which is sent to you by email, fax or post.
1.2. Options
Option data is binding for both parties. The hotel can automatically dispose of the reserved rooms after the option period has expired, unless the customer has sent a written order confirmation. The confirmation must be received by the hotel on the day of the option deadline. 1.3. Prices Prices are in CHF and include VAT. Any increase in VAT after conclusion of the contract will be borne by the client. All published prices can be adjusted at any time. The prices that are valid are those confirmed by the hotel. 1.4. Tourist tax The tourist tax of CHF 3.00 is not included in the price and is shown separately on the invoice. Any increase in the tourist tax after conclusion of the contract will be borne by the client. 1.5. Terms of payment We reserve the right to demand advance payment in whole or in part for the reservation. The basis is the reservation or order confirmation, which will be sent to you by email, fax or post.
2.1. Cancellations of hotel reservations If you have reserved a room without guaranteeing the reservation using a credit card, we will hold the room for you until 6 p.m. on the day of arrival. If you do not show up by this point or have not contacted us, the hotel can automatically dispose of the room(s). If you have guaranteed your reservation using a credit card and cannot/do not want to receive the reserved service, we ask you to cancel the reservation at least 3 days before the day of arrival. In the event of late cancellation or no-show, the total amount will generally be charged. If the room(s) can be rented out to someone else, we will be happy to refrain from issuing an invoice. The reservation and cancellation conditions stated apply to reservations made via the online booking portals . If the credit card number has been entered incorrectly when booking online, we consider the booking not to be guaranteed. 2.2. Cancellations of groups/reservations of 16 people or more We ask you to inform us of any significant changes to your reservation as early as possible and in writing. If the reservation is completely canceled without us being responsible, the following cancellation fee is generally due: Partial cancellation of the room allotment: 28 – 10 days: without costs 9 – 7 days: 50% of the room price 6 – 3 days: 75% of the Room price 2 – 0 days: 100% of the room price 2.3. Cancellation by the hotel Does the hotel have reasonable grounds to believe that the event will go smoothly Business operations, the security or reputation of the hotel are threatened, as well as in the event of force majeure, the hotel can cancel the event without any obligation to pay compensation. 3. Binding contractual components 3.1. Liability 3.1.1. Guest, organizer The guest or organizer is liable for damage or loss of facilities or inventory that occurred during a stay or during an event, without the hotel having to provide proof of fault. The hotel declines all liability for theft or damage to materials brought in by third parties. In any case, it is the responsibility of the organizer. 3.2. Seminars 3.2.1. Number of participants The organizer must inform the hotel of the binding number of participants at least 24 hours before the event date. If there are upward deviations in the number of participants, billing will be based on the actual number of participants. 3.2.2. Additional effort for setting up and dismantling the seminar infrastructure. The hotel will set up the seminar rooms in accordance with the agreed written confirmation. The organizer will be billed for any additional expenses incurred during set-up and dismantling. The organizer can have cardboard boxes, paper and leftover conference material disposed of on site after the event. The hotel reserves the right to charge a flat-rate disposal fee for larger quantities. 3.2.3. Third Party Services If the hotel procures technical or other equipment from third parties for the organizer, the hotel acts in the name and on behalf of the organizer. The organizer is liable for the careful handling and proper return of the facilities and releases the hotel from all claims from third parties. 3.2.4. Food and drinks All food and drinks are to be purchased from the hotel. In special cases (national specialties, etc.), another written agreement can be made, subject to a service fee or corkage fee. 3.2.5. Night supplement For events that last longer than midnight, the hotel must be informed when making the reservation so that the appropriate approval can be obtained from the organizer. The approval costs must be borne by the organizer. In this case, the operating staff will be charged separately. 3.2.6. Advertisements in media Advertisements in media with reference to events in the hotel require the hotel’s prior written consent. If publication occurs without consent and the hotel’s interests are thereby adversely affected, the hotel has the right to cancel the event, subject to a claim for compensation and any claims for damages. 3.2.7. Room change The hotel reserves the right to make room changes to the extent that this is reasonable for the organizer, taking into account the hotel’s interests. 3.3. Theft The hotel declines all liability for theft and damage caused by guests and third parties. 3.4. Lost property Lost property will only be forwarded upon request by the guest. The guest bears the costs, packaging and the risk of subsequent shipping. The costs for shipping and packaging must be paid in advance 3.5. Applicable law / place of jurisdiction The General Terms and Conditions (GTC) are an integral part of our definitive confirmation. Place of performance and jurisdiction for both parties is Visp. The General Terms and Conditions regulate the legal relationship between Guest/organizer and the hotel. Deviating agreements or additional agreements must be set out in writing. 3.6. Limitation of liability for external links Our website contains so-called “external links” (links to third-party websites), over whose content we have no influence and for which we therefore assume no liability. The respective information provider of the linked website is responsible for the content and accuracy of the information. When the link was created, we were not aware of any legal violations. If we become aware of a legal violation, we will immediately remove the respective link. We will ensure that the Internet booking agent we use displays a prominent guest privacy policy on the hotel’s booking page which reads as follows: “We may use third party service providers to process your personal information on our behalf for the reason set out above “For example, we may share information about you with these third parties so that they can contact you directly via email (e.g., to request reviews about your travel experience after your stay).”